Fenix WP

Hacked WordPress cleanup

Was your WordPress site hacked?

I remove the malware, close the entry points and hand your site back working just like before. With a PDF report and a 30-day guarantee.

Free assessment, no obligation. You only pay if you approve the quote.

  • US$ 149fixed price
  • 30 daysguarantee
  • 50% + 50%upfront and on delivery

Delivery report

bakery.example.com

Sample
  • Safety backup made before anything else
  • WordPress reinstalled from the official source
  • 3 malicious files removed
  • Attacker's user account deleted
  • Every password changed
  • Request sent to Google to lift the warning
Site clean 30-day guarantee

Signs of a hack

Does any of this look familiar?

If your site shows at least one of these signs, it has probably been hacked. The sooner it's cleaned, the less damage on Google and with your customers.

  • Redirects to another site

    Visitors land on gambling, pharmacy or adult pages.

  • Red warning from Google

    The browser shows "This site may be hacked" or "Deceptive site ahead".

  • Spam in Google results

    Japanese text or products you don't sell show up under your domain.

  • Unknown administrator

    There's a user in the WordPress dashboard that nobody created.

  • Host suspended the site

    You got a malware notice and the site went offline.

  • Emails going to spam

    Messages from your domain are now blocked or rejected.

  • Strange files and pages

    Files, pages or pop-ups appeared that nobody put there.

  • Slow or crashing site

    The server is overloaded sending spam or attacking other sites.

Send the site address and what's happening.

How it works

From first message to a clean site

Everything over WhatsApp, with a fixed price agreed before I start.

  1. You message me on WhatsApp

    Use the green button anywhere on this page.

  2. Free assessment

    Send the site address and what's going on, accept the access authorization and give me a WordPress administrator user. I assess it and tell you what I found.

  3. Quote in PDF

    You get the recommended plan, the fixed price and a step-by-step of what I'll do.

  4. 50% upfront

    Once the upfront payment clears, you send me the hosting and database access, and the work begins.

  5. Cleanup

    Every site goes through the same checklist: backup, rebuild, database, hardening and Google.

  6. Delivery with a report

    A clean site, a PDF report and guidance. Then you pay the other 50% and the guarantee starts.

This is not an emergency service. The timeline starts once the upfront payment and all access details arrive. I work from Brazil (UTC−3).

What I do

I don't hunt viruses. I rebuild the site.

Automatic scanners look for known malicious code and miss the new variants. I do the opposite: I rebuild WordPress from official sources and keep only what is proven clean.

  • Backup before anything

    A full copy of the site as it is, stored off the server. Nothing gets lost.

  • WordPress from scratch

    Original core on the same version, verified against the official checksums.

  • Clean plugins and themes

    Reinstalled from official sources. Pirated and abandoned plugins go away.

  • Hiding spots checked

    I find and remove the back doors in the places where attackers usually hide code.

  • Database

    Injected scripts, spam and ghost administrators removed.

  • Hardening

    Every password and key rotated, sessions closed, updates and 2FA.

  • Google and SEO

    SEO cleanup: spam pages removed from Google, Search Console reviewed and a review request for the red warning.

  • PDF report

    Everything that was found and done, and what's left for you.

First page of the sample delivery report
See what the report looks like

A real example of the document you get on delivery, with fictional data.

Open the sample report (PDF)

Pricing

Fixed price, no surprises

You know the price before I start. No hourly billing.

Complete Cleanup

For business sites, blogs, landing pages and portfolios.

US$149

Up to 2 business days. Usually the same day.

  • Backup before and after the cleanup
  • WordPress, plugins and themes reinstalled
  • Clean database
  • Full hardening
  • SEO: Google and Search Console
  • PDF report
  • 30-day guarantee

Complex Cleanup

For WooCommerce stores, multisite, custom themes and several sites on the same hosting account.

US$399

Up to 5 business days.

  • Everything in the Complete Cleanup
  • Manual review of custom code
  • Checkout checked for card skimmers
  • Orders and customer data reviewed
  • Every site in the network or account
  • PDF report
  • 30-day guarantee

Payment: 50% to start and 50% on delivery. We agree on the payment method on WhatsApp.

Extended support (optional): 30 more days of guarantee and support for US$ 50 on the Complete and US$ 130 on the Complex.

Not sure which plan fits? Message me and I'll tell you in the free assessment.

Guarantee

If it comes back within 30 days, I clean it again for free

The guarantee starts on delivery and applies when:

  • The payment has been completed.
  • The delivery guidance was followed, like changing passwords and checking your computer.
  • Nobody changed the site or installed plugins or themes outside what we agreed.
  • The hosting server itself is not compromised at the system level.

Want more time? Extended support adds 30 more days of guarantee and support, for 60 days in total.

Before you message

Clear from the start

Who does the work

A full stack developer specialized in WordPress, PHP and Linux servers, based in Brazil. I work alone: the person who answers on WhatsApp is the person who cleans your site, start to finish. Nothing is outsourced.

Good to know

  • This is not a 24/7 emergency service.
  • Work starts after the 50% upfront payment.
  • The payment method is arranged directly with me on WhatsApp.
  • Before any access, you accept the access authorization on WhatsApp.
  • Prefer email? Write to contato@fenixwp.com.

Not included

  • Ongoing monitoring.
  • Recovering a server compromised at the system level. In that case I recommend moving to a new host.
  • Content the attacker deleted when there's no earlier backup.
  • Redesign or new features.
  • A deadline for Google to remove the warning, which is up to Google.

FAQ

Frequently asked questions

Do I need to share my passwords?

For the free assessment, only a WordPress administrator user. You can create one just for me and delete it later. I only ask for hosting, FTP and database access after the 50% upfront payment. Before any access, you accept the access authorization, and every password is changed on delivery.

What if I don't have a backup?

No problem. The first thing I do is a full backup of the site as it is. The rebuild uses official WordPress sources, so it doesn't depend on an old backup. Only content the attacker deleted can't come back without an earlier copy.

How long does it take?

The Complete Cleanup takes up to 2 business days, and most sites are done the same day. The Complex Cleanup takes up to 5 business days. The timeline starts once the upfront payment and all access details arrive.

Will the red Google warning go away?

After the cleanup I send the review request through Search Console. The timing is Google's: usually a few days for malware and a few weeks for search spam.

What if the site gets hacked again?

Within 30 days of delivery I clean it again for free, under the guarantee conditions. After that, you can add 30 more days of extended support.

Do you work with online stores?

Yes, through the Complex Cleanup. On WooCommerce I also check the checkout for code that steals card data, the orders and the customer data.

How does payment work?

Half to start and half on delivery. We agree on the payment method on WhatsApp.

Why only WordPress?

Because that's where my experience is, and because it's the most attacked website platform on the internet. Focusing on one platform is what makes a fixed price and a checklist that skips nothing possible.

Send me your site address now

The assessment is free and with no obligation. You only pay if you approve the quote.